[Membership 2 Pro] Membership 2 Pro Automated Email Responses not working

I have a free membership on the site and the subscribers are not getting the welcome emails. I checked, and "Subscription – Completed with Payment" is enabled. Am I missing something? There is no "Subscription – Free" I need an autoresponder for our free memberships…

  • Nahid
    • Tech Support

    Hey there gediweb !

    Hope you are having a great day!

    In order to enable the welcome emails for free membership signups, you'll have to activate the "Additional Automated Messages" add-on in Membership 2->Add-ons. Here's a screenshot for reference:

    Afterwards, you'll be able to find the "Subscription – Completed (free membership)" option in Membership 2->Settings->Automated Email Responses. Heres's another screenshot for reference:

    Hope this helps. Please let us know if this works for you. Thanks!

    Kind regards,

    Nahid

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