[Membership 2 PRO] Membership display order not working

Hi.
Our sort order on memberships is not working. When I save a membership as #2, 3, etc., it always goes back to #1.
Screenshot:

https://www.dropbox.com/s/zrbaqd4iuq2p8dl/Screenshot%202019-10-07%2014.48.33.png?dl=0

Support access has been granted.
Can you please assist?
Thanks.

  • Nithin
    • Support Wizard

    Hi Robert ,

    Thanks for sharing the Staging website, I gave a quick test, and I’m not able to replicate any such issue when tested in the staging.

    I could change the order to any number, and it seems to work fine. Am I missing anything? Please advise.

    Could you also please check whether clearing Object Cache resolves the issue noticed in the Live Website? Object Cache can be cleared in the Hosting Panel, under Tools tab.

    https://www.screencast.com/t/NlBeyMjfct

    If you still notice anomalies regarding this in the Live Site, please do whitelist the countries mentioned by Ash temporarily, so that we could check further if needed.

    Kind Regards,
    Nithin

  • Ash
    • WordPress Hacker

    Hello Robert

    I can see the issue on your site. But Nithin confirmed that the staging site is okay. I have also tried the feature in my test site and it worked fine here too.

    Okay, this is a cache issue. Please change the order, Hosting interface > Tools > Flush object cache. Then, go to your WordPress admin, clear page cache and check.

    I have changed some orders and it worked.

    I hope it helps! Please feel free to ask if you have any more questions regarding this.

    Cheers,
    Ash

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