[Membership 2 Pro] Pro Addons disabled.

All the addon's for the Pro version are disabled. We have been a pro customer for a long time and have had this problem recur somewhat frequently.

  • James Morris
    • WordPress Enthusiast

    Hello Cagle Webmaster,

    I hope you are well today.

    I just checked your site. Thanks for having Support Access enabled!

    I was able to access all Pro level addons without issue. None of the addons were marked as Pro Only. Your installed version of the plugin is correct. Everything seemed to be in order.

    Were you able to resolve this issue on your own after you posted this ticket?

    If not, can you give me an example of an addon that is giving you problems?

    Best regards,

    James Morris

  • James Morris
    • WordPress Enthusiast

    Hello Cagle Webmaster,

    There's a known issue where the version on WordPress.org is a higher version number than the Pro version which is downloaded through the DEV Dashboard. As long as your API key is entered into your wp-config.php or DEV Dashboard is installed and activated, you should only get the Pro version from our servers. However, if you deactivate DEV Dashboard and you don't have the API key defined, then the plugin will update from WordPress.org.

    I hope this clarifies a bit. Thanks for letting us know this is resolved.

    Best regards,

    James Morris

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