Membership 2 Subscription issue

Site: sosdivorce.ch

First when user cancel subscription before the anniversary day, the payment is done despite the cancellation.
second thing, when subscription is automatically renew, the payment is done but the subscription is not renew in the website

Stripes told that there was some mistake in the journal certainly due to an issue of communication between the platform and stripes.

Thanks in advance!

    dalmas

    here is some stripes journal :
    200 OK DELETE /v1/subscriptions/sub_AEWrRUa3LI7Mp9 2017/05/05 07:42:13
    200 OK POST /v1/charges/ch_1AFpLADT1kGz7vgophYAxVIC/refunds 2017/05/04 19:24:29
    200 OK POST /v1/plans 2017/04/05 08:48:32
    200 OK DELETE /v1/plans/ms-plan-2524-1Jj07tpe0SIgyY2DNt1CxP 2017/04/05 08:48:31
    200 OK POST /v1/plans 2017/04/05 08:47:58
    200 OK DELETE /v1/plans/ms-plan-2484-5K4hXKX7G84xEN1oSiTpxq 2017/04/05 08:47:58
    200 OK POST /v1/plans 2017/03/08 13:40:54
    200 OK DELETE /v1/plans/ms-plan-2524-1Jj07tpe0SIgyY2DNt1CxP 2017/03/08 13:40:53
    200 OK POST /v1/plans 2017/03/08 13:40:52
    200 OK DELETE /v1/plans/ms-plan-2484-5K4hXKX7G84xEN1oSiTpxq 2017/03/08 13:40:51
    200 OK POST /v1/plans 2017/03/06 14:40:36
    200 OK DELETE /v1/plans/ms-plan-2524-1Jj07tpe0SIgyY2DNt1CxP 2017/03/06 14:40:35
    200 OK POST /v1/plans 2017/03/06 14:40:34
    200 OK DELETE /v1/plans/ms-plan-2484-5K4hXKX7G84xEN1oSiTpxq 2017/03/06 14:40:33
    200 OK POST /v1/customers/cus_AEWrjahjwGkulN/subscriptions 2017/03/05 18:09:35
    200 OK POST /v1/customers 2017/03/05 18:09:31
    200 OK POST /v1/tokens 2017/03/05 18:09:24
    200 OK POST /v1/plans 2017/03/04 20:29:57
    200 OK DELETE /v1/plans/ms-plan-2484-5K4hXKX7G84xEN1oSiTpxq 2017/03/04 20:29:57
    200 OK POST /v1/plans 2017/02/18 13:52:25

    access is granted on the website. thank you

    Panos

    Thanks you for reporting this dalmas !

    Of what I know developers are working on a new release which should be fixing the automatically renew issue. Unfortunately I can't provide any ETA yet.

    As for cancelling a subscription before expiration, the plugin checks the subscription 5 days before the expiring date so it has time to go through all subscriptions without passing the date limit. That's why this happens. I have reported this to developers and let you know about this.

    Thanks!