Membership 2 upgrade disaster, wpmudev you've abandoned me.

M2 will not allow the import of previous installation. This means I cannot set protected content therefore my whole site is 100% open to visitors.

On Friday I was promised an upgrade with a patch within 2 hours: https://premium.wpmudev.org/forums/topic/upgraded-today-but-import-failed?replies=8#post-893372.

I'm still waiting.

Several further requests for help on here have been ignored.

I appreciate that these forums are not run by the developers but someone needs to take responsibility for what is basic customer service.

I am feeling utterly abandoned here.

Is there anybody out there who can help?

Jane

  • Vaughan
    • Support/SLS MockingJay

    Hi Jane,

    Hope you're well?

    Sorry to hear you're still having issues. I have just spoken with @Michelle Shull and she will respond shortly, however I think this issue is still being looked into by the developers.

    Hopefully we should hear back soon, the import works fine for PC plugin, but there's a couple of bugs in the import from membership 1.

    If I can refer you back to your original thread, and michelle or the developer will respond there soon.

    Sorry for the inconvenience.

    Thanks

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