Membership giving me white screen for members with some admin levels

Membership problems:
Have been using this for a year, upgraded to latest version today. Still the following problem exists.
We have a Business membership that allows people to add new posts and events using Events+.
When they log in the dashboard is white, or to add a new post or event is a white screen.
If I use memberships options to repair the membership, you can see the admin or add new post once, and then it converts back to a white screen. I always get a white screen on Events+.

Admin levels have no problem. It is only those assigned to the membership level. members on this level have Contributor level on Wordpress.

We are using wordpress 3.9.1 and the latest Membership Pro.

Any idea on whats wrong ?
Thanks,
George

  • Vinod Dalvi

    Hi George,

    Sorry to hear of the problem you are having.

    Can you please try enabling WP_DEBUG mode and debug logging? To do this, just go to wp-config.php include this:

    define('WP_DEBUG',true);
    define('WP_DEBUG_LOG',true);

    You might already have a line for WP_DEBUG, so just make sure it's set to true. This will create a log file under wp-content/debug.log with detailed information.

    If you'd like to avoid end users seeing error messages, you can include this as well:

    @ini_set('display_errors',0);
    define('WP_DEBUG_DISPLAY', false);

    This will prevent errors from being displayed, but you can still find them in the log file. For information on this, checkout this wpmu.org article.

    Let me know what errors if any you are getting on what screen so that i can troubleshoot it.

    Kind Regards,
    Vinod Dalvi

  • Altbiers

    Switched to basic theme

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