I've started getting complaints that new paying members cannot see the private content, and after investigating it seems that new paying subscribers are no longer having their membership user level upgraded at the point of sign up. They are not getting the welcome emails either.
I had tested and tested before promoting the site and after some problems it was all working, but now it has stopped and I am having to go through to check and manually upgrading them.
Also, one new member's notification did not come through. I had no idea there was a new member until I had to login to paypal for another reason and noticed it.
I chose this plugin to make my life easier but it's just not working, can anyone help me work out why it isn't working because I'm totally lost.