[Membership] Issue with using Stripe payment

I'm trying to set up Stripe payments for my website's Membership. I configured the payments according to the instructions, but I'm getting an error message at the end of payment.

  • Ash
    • WordPress Hacker

    Hello John

    Please make sure, if your membership is finite, then you need to enable stripe single gateway. If the membership is recurring, then enable stripe subscription gateway.

    If you double checked the above but still getting this error, then it might be just a hiccup. When setting up Stripe account, if you switch between Live and Sandbox mode the Stripe can get confused sometimes and doesn't create the proper plan.

    So, please go to Membership 2 > Memberships and edit your membership. In there simply switch to Finite type membership, then restored to Recurring (or the opposite) in order to force the Stripe to refresh the information and after that you will be able to successfully complete a payment on your site.

    Hope it helps! Please feel free to ask more questions if you have any.

    Have a nice day!

    Cheers,
    Ash

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