Membership Multiple invoices for one user

In my Membership billing section I see multiple invoices for one user where it shows that his being charged 10 times in one day but in Stripe none of these actually happened.

  • Kasia Swiderska

    Hello Stuart,

    From what I see issue was showing on November, 2017 - so it means that you were using Membership 2 Pro versions 1.1.1 - and that version had a bug that was creating multiple Stripe invoices. It was fixed in version 1.1.2 (it was released early 2018) so that issue should not appear on your site again.

    I don't see any new transactions on the billing logs with error " You cannot use a Stripe token more than once" after this ticket was created - please let us know if they will start showing again.

    kind regards,
    Kasia

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