Membership Plug-in — Admin Created Users Not Working

We are having problems with the membership plug-in on our site. It works well except for users that we create via ADMIN and not our paypal gateway. If a user subscribes and pays through paypal, they are allowed to access our restricted pages correctly. When we create a user through the WP admin dashboard and assign it the “all-access” access level they are getting our restricted page/stranger/visitor page–or whatever its called. I’ve tried going through all the options and can’t seem to get a user created through the admin to work unless they are an administrator no matter the subscription or access-level I assign. If you could let us know what could be going on here it would be much appreciated. Let me know if I need to clarify anything or if you have questions