Membership Plugin and auto upgrading levels after payment

Heya.

We've got the pro membership plugin installed and everything set up right as far as I can see. We've got a free trial and then 4 levels afterwards. The problem is that after somebody pays, through paypal and comes back to our site, how do we make membership upgrade their level to level 1?

  • Kimberly
    • Champion of Loops

    gingerpixel,

    Hi and welcome to WPMU :slight_smile:

    I'd like to get a little more info on what you're experiencing...

    Are you having trouble with the members not being upgraded? or are you wondering if they will be upgraded automatically?

    If you are having an issue with what members can access after paying you can check to make sure you have you access levels set to reflect your subscriptions.

    Best!
    Kimberly

  • gingerpixel
    • Design Lord, Child of Thor

    Hi Kimberly.

    Is there a way to upgrade a user's level automatically after receiving payment? I think we have the IPN set up correctly, so how do I configure membership to do that?

    happyheart.thehappypear.net is the domain.

    Thanks

  • aecnu
    • WP Unicorn

    Greetings gingerpixel,

    Thank you for being a WPMU Dev member!

    After reviewing your ticket it is my opinion that the back end of PayPal may not be setup completely because the Membership plugin should have upgraded them automatically.

    So to get a good start on troubleshooting this to resolution:

    Which gateway are you using for membership payment processing?

    PayPal Single Payment or PayPal Express?

    and in PayPal do you have Auto Return and Transfer Data both on?

    Cheers, Joe :slight_smile:

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.