Okay, I know I'm doing something wrong here, but I can't quite figure out what it is and I need help. So here we go.
I have the membership plugin installed, and I currently want to offer two subscription plans: one free and one paid.
The free subscription should be automatically applied when a user registers
The paid subscription should be an upgrade, and I would like it to be accessible by clicking a button, and then the user is directed to pay. I would like to have the page completely customized, and so I'm using the [subscription button subscription="2"] shortcode, where "2" is the ID of the paid subscription.
In the general tab under options, I have the "default subscription for registered users" set to my free subscription. I also checked the box labelled "assign first subscription level to new users". Having this box checked or unchecked does not seem to matter for my particular issue.
When I try to click the button to subscribe to the paid subscription, it only seems to want to upgrade to a free plan that I have inactive (as if it's ignoring the subscription ID I set).
I tried selecting "none" under "use subscription", under the section "default subscription for registered users", and the "assign first subscription" box checked (and also tried it unchecked) in options > general options. Either way, the issue persists. The only difference is that when I I have the default subscription set to none, newly registered users are able to sign up, but they are not assigned the free subscription, even though I used the shortcode on the custom sign up page I created.
When the default subscription is set to none and the checkbox underneath it is checked, users can register, but the content they're supposed to be able to view is protected. Under all members, it shows (set by default) beside the free subscription name. So it seems to work, except the content is still protected.
The only payment gateway I have active and set up properly (to my knowledge) is the PayPal single payments gateway.
I'm not sure how I can get these shortcodes to work.
Please help! Thanks in advance!
P.S. The regular registration page (for the free subscription) is located at: http://www.jennimckinnon.com/register
and the paid subscription page I'm trying to test out is at: http://www.jennimckinnon.com/energetic-super-hero/
(the button is at the very bottom of the page. You have to scroll right down).