membership preimum wont work on fresh install

Okay guys, access is granted to you right now.

Only the theme, your premium membership and dashboard, nothing else.

Still cannot add member levels or subscriptions always says "404 page not available" and changes cannot be saved.

WordPress and you stuff completely wiped from the server. Now with a complete new data base and fresh install of Wordpress.

And your product still does not work!

One last chance to make it work or I am outta here at noon pacific time and canceling the account.

  • Jack Kitterhing

    Hiya @Steve,

    Hope you're well today.

    I'm afraid the support access isn't working. Normally you'd need to revoke and re-grant access, but so I can check this, can you please send through the following.

    - In the subject field add "Attn: Jack Kitterhing"
    - Link back to this thread
    - Include admin/network access
    - Include FTP
    - Include any relevant URLS for your site

    On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

    Also due to the time difference, (I'm in the UK), I'll be going offline in 1 hour, but I'll of course check this first thing in the morning, if I don't receive the info before I go offline.


    Kind Regards

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