Membership2 Plugin Add-ons

I have purchased a Pro account, but can't access the "Pro only" Add-ons in the Membership 2 Plugin. Any ideas on how I can fix this?

Many thanks,

Darren

  • Adam Czajczyk

    Hello BrainStorm,

    I hope you're well today and thank you for your question!

    I can see that you got installed our WPMU DEV Dashboard plugin which is a requirement to switch on "Pro" version of the plugin but indeed it seems that the "lite" version is enabled.

    Please follow these steps:

    1. Go to the "Plugins -> All plugins" page in your site's dashboard
    2. Deactivate Membershp 2 plugin
    3. Access your server via FTP (or cPanel File Manager)
    4. Go to the "/wp-content/plugins" folder
    5. Remove the "membership" folder from there
    6. In your site's dashboard go to the "WPMU DEV -> Plugins" page and install Membership 2 Pro from there.

    This will "switch" the plugin to a full Membership 2 Pro. and won't cause data-loss (if you follow above steps exactly").

    Please note that in future you will want to make sure that the WPMU DEV Dashboard plugin is enabled during Membership 2 Pro plugin update. Otherwise the Membership 2 Pro plugin will switch back to the "lite" version.

    Best regards,
    Adam

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