Memberships User Registration Broken

The registration process for users looking to subscribe to an online course I have setup using the Memberhships plugin fails and displays the warning of:

That username is already taken, sorry.
That email address is already taken, sorry.

I have used a combination of different emails and usernames that I know are available. The user account is created and the user gets logged in despite the notice but is not redirected to a checkout page or the course.

  • Tyler Postle

    Hey Matt,

    Hope you're doing well today and thanks for your question!

    First, can you update Membership to the latest version, we're currently on Just to make sure :slight_smile:

    So it is still creating the user even though it is giving you an error? That is odd.

    Have you tried deactivating all other plugins to ensure there isn't a plugin conflict and if there is then we will find which one it is and go from there :slight_smile:

    Also, make sure all your Membership pages are selected. You can do this via:

    Membership > Options > Membership pages.

    Look forward to hearing back Matt!

    All the best,

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