menu appearing twice on tablets ? can one be hidden

Menu appearing twice on tablet devices? is it possible to hide one of them and also move the other one up so it alignes with the logo? (only on screens of similar size to tablet ) the desktop one looks ok as-is.
Screenshot - http://uploadpie.com/duJvs

Domain - http://tinyurl.com/ounlhnf
Support Access is open

Please dont post any brand related information/ screenshots or domain links as i have had issues with google caching this information and linking it to their google searches of my site ... very bad for brand... please use temporary image upload / tiny url / pastebin etc to mask this information.

Thanks

Tom