Migrating site from previous host by use of snapshot

This site is at GoDaddy and I am trying to migrate from the previous host by use of snapshot. Every time I try to restore the snapshot I receive this error message.
I do not have access to the original site anymore.

http://www.neverendingdreamagency.com/one/wp-admin

An unknown response returned from Snapshot backup attempt. Aborting. Double check Snapshot settings.

Please help.