Migration is stuck at 83% since Friday

Can you please check why the migration is stuck? Log is not giving any reasonable data.

  • Adam Czajczyk
    • Support Gorilla

    Hi James MacArthur

    I hope you’re well today and thank you for getting in touch with us.

    I checked the source site and it seem there are some “communication errors” reported that seem to happen between the target site and the hub. I’ve cancelled migration for now as it was stuck anyway but I’d like to check the issues closer and give it another go.

    I would, however, need full access for this to both source and the target site. I was able to access the source site via the “support access” but I don’t have any access to the target site. Could you please provide me with it (credentials for target site)?

    Note: Don’t leave your login details in this ticket.

    Instead, you can send me your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question and the template below:

    Subject: “Attn: Adam Czajczyk

    – Site login URL

    – WordPress admin username

    – WordPress admin password

    – FTP credentials (host/username/password)

    – cPanel credentials (host/username/password)

    – Folder path to site in question

    – Link back to this thread for reference

    – Any other relevant urls/info

    Best regards,

    Adam

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