Migration of my website using Shipper

Shipping is enabled on my site (above) but has been stuck at 85% for a bit. Please help!

  • Kris
    • Support

    Hi Tom

    I’m sorry to hear that you are experiencing this issue.

    To investigate this more I will need access to both sites and cPanel as well to double check logs and how large is the site.

    Please send it through our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is “I have a different question” and:
    – Mark to my attention: ATTN: Kris Tomczyk

    – Source Site access:
    — login url
    — username
    — password

    – Destination Site access:
    — login url
    — username
    — password

    – cPanel/host credentials
    — host
    — username
    — password
    — port

    – Link back to this thread


    Please don’t share any sensitive information (i.e credentials) in the Support Forum, it has public visibility and everyone will have access to it.

    Please confirm here in thread that you have sent that message.

    Kind Regards,
    Kris

  • splaquet
    • The Incredible Code Injector

    When I tried Shipper (multisite sub-domain -> WPMU hosting), I actually kept finding the same issue happening on my end. Mine kept getting stuck at 83%.

    After looking into it, I found that Shipper kept having issues with a custom domain name that was set in Sites. After reverting the custom name to the original domain (matching the multisite’s sub-domain structure), it was able to buzz on through.

    …just food for thought.

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