Mobile links not working on devices that are not apple

The links on mobile devices on home page show up but do not work on devices other than apple.

Can you help me?

  • Michelle Shull
    • DEV MAN’s Apprentice

    Hi there, iBabko!

    The team and I just did a big testing session, and we discovered:

    1. It works on non-Apple tablets, including my Samsung, but that's because it's not trying to switch to a mobile theme, it's just showing a scaled down version of the desktop version.
    2. On Ari's Android 4.4.4, the hamburger icon doesn't appear, which prevents him from accessing the menu.
    3. On Vaughan's 4.0, there's a question mark, which will open a drop down when tapped.

    These tests indicate that there's an issue with your theme, it's not optimized for non-Apple phones. (Tablets are okay, the display area is large enough to display all the theme elements as they are.)

    Your best option here would be to contact the theme developer. Some theme developers are more responsive than others, so if you aren't able to get help from that person, come back and let us know, we may be able to track down why it's misbehaving on Android phones.

    Thanks, iBabko!

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