Mobile Menu not appearing

I am having a big problem getting my menu to appear in mobile. I have granted access to the site to your team now. I was troubleshooting with Natsia in the live support and then needed to head to a meeting. Any help you can provide would be awesome.

We could not see any javascript errors. The menu's are enabled for both the main section as well as the mobile section and the responsive box has been checked in the theme.

I am at a loss. The hamburger shows up, but nothing below it.