Hello Support Team,
as Hoang is not replying anymore... (for unknow reason ever... :slight_frown:() we strongly believe this issue is certainly a
- utterly devastating status
- a severe matter and
- hopefully not wpmudev standard (to be proud of)
- an inappropriate moment
which don't allow any further delay!
Hoang mentioned 5 days ago the solution to this thread and offered to solve it... but instead silence. How strange!
Hoang if you don't have the time to solve this problem, please put this thread forward to one of your colleagues on duty.
Really this case is very severe as it affects our main domain which couldn't be backup at all since a long while!
Frankly, we expect an immediately fix now!