Moved site redirects to old site

I have a site that was started on a different MU installation (not mine), and was eventually moved to one of mine. The images moved with it, but they didn't all show up in the posts. And the embedded videos didn't transfer at all. So as I go through each post to replace the images or videos, after I do a few, I get a message that the page can't be loaded because it has been redirected too many times.

The url shows as http://www.mysite.com/www.theoldMUmainsite.com/ I have contacted them and they don't know what to do. They are more involved in marketing than in hosting technicalities.

I did a quick search on the database and came up with their name 47 times. In 3 pages and the rest were posts. The pages show (in the database) their url as http://www.theoldMUmainsite.com/?page=22, but that doesn't show in the WP editor, it shows mysite.com/contact

I can't find their site name in any post from the regular editor. Does anyone know how I can fix this, or what is going on?

  • James Morris

    Hello Jill

    I hope you are well today. I've moved this ticket over into the Support Forums and will continue to follow up with you regarding this issue.

    In order to help you better with your issue, would you please grant me access to your site and server so I can perform some advanced debugging?

    NOTE: Please make a full backup of your site before sending the following information.

    Please visit the Contact page and complete the form with the following information:

    https://premium.wpmudev.org/contact/#i-have-a-different-question

    Option: I have a different Question

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

    - link back to this thread for reference
    - any other relevant urls

    - Admin login:
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    - Hosting Control Panel Login
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    ~OR~

    - FTP credentials
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    (and port if required)

    Best regards,

    James Morris

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