In Membership 1, you could move from one membership to another without losing the start/expire dates. In Membership 2, it updates the date to today if you do the same. I have created a trial on my existing membership and I want to move all members to non trial but retain all other settings. Is this possible? How?
Also, the trial is useless to us. Without capturing a credit card at the beginning, the retention rate is near zero. I've read others struggling with this too. It makes a massive difference.
Finally, since there isn't a way to secure payment on a trial, why not offer an automated push to email list on Mailchimp for Trials. They are "non payment' and thus shouldn't they be added to the non-payment email list as designed? Isn't that what it's for? How are we supposed to efficiently do business, convert trials into customers, without these tools?
Come on folks. Listen to your customers please. This is critical and needs immediate attention.
Or, build us an export feature so we can move our clients to another tool that functions as we need.