multi product orders: weights not added up for shipping totals

All our products have shipping weights assigned, we don't have downloads.

Under Store Settings --> Shipping, we have selected "weight rate" and we have 9 layers of weight ranges: .01; 16; 31; 50; 70; 100; 150; 200. When we recieve an order of more than one item, each product given the shipping weight of one pound product, the shipping charge for the whole order remains at the lowest weight range's fee.

What are we doing wrong?

  • Vaughan
    • Support/SLS MockingJay

    Hi @shelms1,

    It looks like I can also confirm this too.

    I added a weight of 1lb costing £1

    and a weight of 2lb costing £2

    1lb item was free price
    2lb item costs £1

    I then added multiple items to the cart, 10 items that had a weight set at 1lb each, and 2 items weighing 2lb each.

    my results were as the screenshot.

    The shipping total doesn't add up. But then re-reading the shipping weights, the cost over 2lb in weight is £2 and all those items combined weigh more than 2lb combined.

    Let me just ask the developer about this for you.


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