MultiSite - create new website

I created a MultiSite experience per your helpful tutorial. Thank you.

When I attempt to create my first website with subdomain, I receive automated emails. I click to authorize/change password from one of the emails. But 12 hours later, website is still not available/accessible. Thank you.

  • James Morris

    Hello CommunityIMPACT,

    I hope you are well today. Thank you for your question. Also, thank you for having support access already enabled.

    It appears that everything is setting up correctly when creating a new site, however, it looks like there's an issue in your DNS configuration. Could you please provide me with access to your Domain Registrar and Web Hosting Control Panel so that I can ensure that your settings are correct, and fix them if they are not?

    Please visit the Contact page and complete the form with the following information:

    Select "I have a different question" from the drop-down box.

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

    - Admin login:
    Admin username
    Admin password
    Login url

    - Domain Registrar Login
    Admin username
    Admin password
    Login url

    - Hosting Control Panel Login
    Admin username
    Admin password
    Login url

    - FTP credentials
    (and port if required)

    - link back to this thread for reference
    - any other relevant urls

    Best regards,

    James Morris

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