My About page has the text format is wrong and I can't fix it

The text is all the way to the left instead even though I set it and reset it again to the default setting. It is inconsistent with the rest of my website.
Please fix.


  • Katya Tsihotska
    • Support & QA

    Hi Donna

    Hope you're having a wonderful day!

    From what I see, this happens because on the page is missed CSS class gridContainer which adds margins on the left and right side of the content. Here is the structure of the About page:

    And here is a page where everything works fine:

    It's hard to say at the moment why it happens. Could you please grant us temporary support access to your website so we can have a better look at your setup and settings? You can grant us access via WPMUDEV Dashboard plugin, there's no need to share credentials. Here's our detailed documentation page about it:

    Don't forget to let us know when you'll do it.

    Kind regards,

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