My main site is working (prosperandgain.com):

Hello,
My main site is working (prosperandgain.com): http://screencast.com/t/goLuLm5pij

But, when I try to go to my "network admin", I get a blank space: http://screencast.com/t/uFraaKaI

This happened after I tried to update 3 plugins in the update area... 1 was a WPMU Dev Dashboard, 2nd was Shareaholic, and i don't remember the 3rd

Please help.

Thank you.

  • Vaughan
    • Support/SLS MockingJay

    Hi @pippa,

    That's strange.

    If you could navigate to your wp-content/plugins folder using FTP or your hosts CPanel file manager.

    Then rename or delete the plugin folders you tried to install, that should hopefully get you back into admin. It does seem strange that it's the network dashboard though, usually your main site dashboard will go down too.

    Hope this helps

  • Grace
    • Syntax Hero

    Hi, a few minutes after I sent this message, my network admin started working on its own. But, I tried uploading another plugin and now it's happening again. I am not able to get into my network admin area but all of my other sites are working.

  • aristath
    • Recruit

    Hello there @Pippa, I hope you're well today!

    If this happens again, then please set WP_DEBUG to true in your wp-config.php file and test this again...
    This time you should be getting some error messages, including a PHP Fatal; Error.
    Please post these here so that we may try to figure out what is causing your white screens.

    Please keep in mind that PHP Warnings and Notices won't be of any use, if there are any other messages then these are the ones that actually cause your white screen. :slight_smile:

    Cheers,
    Ari.

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