My membership site is not working correctly.

It's not showing up, but I'm using membership lite. Anyway, I set everything up. I have two access levels: Visitors, and Turn off Ads.

Three subscription levels: Bronze, Silver, Gold. All just lead to the site being ad free (Turn off ads access level).

Payment gateway is Paypal express.

I've had people signing up and paying through paypal. They get a login and everything. But nothing happens. They are not added to a subscription plan, or a membership level. They are basically just added to Wordpress.

I had no idea of this until finally someone emailed me about it, and I had to go in and manually add everyone to "Turn off Ads" membership level.

But they still do not have any subscriptions showing up, and I really don't think this needs to be done manually. What is going on?

Thank you.