My Pop over Plugin not showing

Hi,

I have installed this plugin on now two of my websites but non of them are showing, i have gone through the tutorials but still nothing is happening. am i missing a step.

Please advise.

Thank you

  • Michael Bissett
    • Recruit

    Hey @peter,

    Apologies for the delay here. After looking inside the settings for the first website, I found that the following rules were in place:

    "Visitor is not logged in"

    "Visitor is logged in"

    As the page indicates:

    These are the rules that will determine if a popover should show when a visitor arrives at your website ALL rules must be true for the popover to show.

    The problem here, is that the popup is expecting the user to be logged into the site... and logged out of the site, at the same time (according to the rules you put in place).

    After telling it to show for those that aren't logged in, it worked just fine. :slight_smile:

    What would be better, is if you had a separate popup for each condition, one that displays when the user is logged in, and one for when a user isn't logged in.

    Regards,
    Michael

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