My scanner is running without stop

Hi Suport!
How do you do?
My scanner is running have 3 days.
How do I stop it? Is there any issue with it?


  • Kasia Swiderska
    • Support nomad

    Hello Alexandre,

    No, 3 days is not correct - it might be that scan got stuck - in order to stop it you first need to disable Auto Scans in Defender -> Automated scans. Then click on "cancel" scan.
    I cancelled that scan and tried to run new one, but it got stuck in the same moment :slight_frown:

    Please add this code to wp-config.php file

    define( 'WD_CHUNK_FILESIZE', true );

    before line /* That's all, stop editing! Happy blogging. */ - and then run scan again. Let me know if it will stuck again.

    kind regards,

  • Nithin
    • Support Wizard

    Hi Alexandre,

    Hope you are doing good today. :slight_smile:

    May I put there?

    No, you'll have to add the mentioned code inside wp-config.php file, ie located inside your root directory, ie where the /wp-content, /wp-admin folders resides.

    You'll have to make sure to place the above code, just before the line /* That's all, stop editing! Happy blogging. */

    Also, please do update the plugin to the latest version, so that we could give a closer look, if needed. Please do let us know how that goes, have a nice day. :slight_smile:

    Kind Regards,

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