My site admin is slow

Our website seems to be freezing in the back-end and going slowly. We are trying to edit orders in WooCommerce and have a couple of windows open but they freeze and take a long time to respond. It also throws a 502 Gateway Timeout error at random points. Please advice.

  • Dimitris
    • Support Star

    Hello there Terresa

    I could notice in the server’s analytics that the CPU load is pretty easy to reach the 100% causing such downtimes. Generally, this means that server resources are hitting the limits so a server upgrade should be something to consider.

    https://premium.wpmudev.org/hosting/#wpmud-hg-hosting-landing-plan-price

    Query Monitor plugin also indicates that this is happening due to slow queries in WooCommerce orders. I also noticed that you also use some additional Woo plugins considering orders, so you could try to check in a staging site if deactivating these plugins makes things faster, so you could try to find for an alternative.

    Hope that was some help!

    Thank you,

    Dimitris

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.