My site admin is slow

Our website seems to be freezing in the back-end and going slowly. We are trying to edit orders in WooCommerce and have a couple of windows open but they freeze and take a long time to respond. It also throws a 502 Gateway Timeout error at random points. Please advice.

  • Dimitris
    • Support Star

    Hello there Terresa

    I could notice in the server’s analytics that the CPU load is pretty easy to reach the 100% causing such downtimes. Generally, this means that server resources are hitting the limits so a server upgrade should be something to consider.

    Query Monitor plugin also indicates that this is happening due to slow queries in WooCommerce orders. I also noticed that you also use some additional Woo plugins considering orders, so you could try to check in a staging site if deactivating these plugins makes things faster, so you could try to find for an alternative.

    Hope that was some help!

    Thank you,


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