My site is not working and needs to be fixed ASAP... Please

Hello. My site is not working and needs to be fixed ASAP... Please see post in this forum:

https://premium.wpmudev.org/forums/topic/are-the-updates-that-were-suppose-to-be-done-on-my-site-complete-yet#post-1032565

  • Vaughan
    • Support/SLS MockingJay

    Hi Mike,

    Hope you're well?

    I have messaged Jude regarding that thread and he should respond shortly.

    Please be aware of how our system works, it feeds us threads in the order of oldest to newest. Therefore each time there's a response on the thread, it pushes the thread to the back of the queue again. I thought i'd mention this because I see a few posts in that thread from you. I know you may feel like bumping a thread, but that will work against you here because bumping the thread does not push it to the top like on other sites such as facebook & so on. Instead it pushes the thread to the end of the queue, so by then it will take staff longer to respond as they will have other threads ahead in the queue.

    Hopefully Jude will respond on the thread shortly though.

    Hope this helps

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