My site shows the shortcode instead of rendering it after cloning.

The original site is https://infracredit.ng/about-us/ and the local site is https://ab676060.ngrok.io/about-us/
Seems like the menu is there is Appearance -> menus but nothing seems working, nothing is being written in debug.log
User requires feedback, what might be causing or how to fix.
The user also wanted to confirm if he can use the shipper to migrate site on Flywheel by local?

  • Ash
    • WordPress Hacker

    Hello Felix

    I can see the domain site https://ab676060.ngrok.io/ doesn't exist anymore, it says "Tunnel ab676060.ngrok.io not found". Did you destroy the site?

    About the issue with shortcode, the shortcode must be provided by a plugin or theme. So, after cloning, check if that plugin is active or not. You may also try to reach that plugin developer/support if they have any idea about this. For example, I remember, when you migrate a site which has WPML, sometimes WPML creates a fatal error on the new site and you need to change a value in database manually.

    The user also wanted to confirm if he can use the shipper to migrate site on Flywheel by local?

    Yes, you should be able to migrate using shipper plugin. We have no known issue between shipper and flywheel. About shipper, one thing needs to be mentioned that, if any of your source or destination sites is on your local machine, then the shipper page of that site should be left open. If both sites are online, you can leave the site after initiating the migration.

    Hope it helps! Please feel free to ask more questions if you have any.

    Have a nice day!

    Cheers,
    Ash

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