My site's payment form isn't submitted when the Hummingbird is activated

I have a WorldPay Payment Gateway which has conflict with Hummingbird CDN, when the CDN is active the form doesn’t submit.

Please check here /shop/shopping-basket/ It’s the bit in the grey block below ‘Debit/credit card’ https://imgur.com/a/qhcr1UO

  • Neel Gajjar
    • Staff

    Hello Van,

    how are you doing today?

    Sorry to hear that you’re having an issue with Hummingbird CDN.

    I checked your admin panel and plugins list.

    I can see that you have installed WooCommerce Worldpay Gateway – Worldpay Online Payments for Worldpay to work.

    I think that you downloaded this plugin from this link :

    https://github.com/Worldpay/worldpay-woocommerce

    You can see that the plugin was last updated 2 years back on the above GitHub link.

    It is not recommended to use older plugins especially when there are payments involved.

    I can see that your site is currently live and there are many orders also.

    To further look into the issue can you create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site.

    Reference: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-2

    As this is a public forum, if you create a staging site then please send the credential via the safe contact form

    https://premium.wpmudev.org/contact/#i-have-a-different-question

    using this template:

    Subject: “Attn: [Neel Gajjar]

    – Staging WordPress admin (login URL/username/password)

    – (S)FTP credentials for file access (host/username/password/path of the website in question)

    – server panel/cPanel/Plesk/phpMyAdmin credentials for database access (login

    URL/username/password)

    – link back to this thread for reference (e.g.

    https://premium.wpmudev.org/forums/topic/example-topic)

    – any other relevant urls

    Keep in mind the subject line as ensures that it gets assigned to me.

    I’m looking forward to hearing from you and resolving this issue as soon as possible.

    Kind Regards,

    Neel Gajjar

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