My website is down

I have several websites and believe something has happened with migrating these sites over. My signature site is down. I did reach other to support a while ago for help but didn't hear back. Thanks!

  • Adam Czajczyk
    • Support Gorilla

    Hello Marnie Craycroft

    I hope you're well today and thank you for your question!

    When I tried to access the domain that you assigned to this ticket, I was redirected to the "Carrots Are Orange..." site under some "wpengine.com" URL. That site seems to be loading fine though. Is this the issue that there's this redirect or it's a wrong site that's loading?

    You mentioned that the site was migrated, could you tell me more about where from and to it was migrated and what was the migration process?

    If I'm missing any symptoms (that you mean by "site is down") could you please also elaborate a bit more on this?

    I'm asking that all to better understand the situation and get a better picture of what could have happened here.

    Best regards,
    Adam

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