My website is MIA

My pages went missing a while ago and Flywheel has not been helpful. I'm hoping you can find my old website and resurrect it or else please tell me, in as much detail as you can, what I can do. I have granted access. I'm optimistic based on all my past good experiences with WPMU. Cheers, Joanne

  • Ash
    • WordPress Hacker

    Hello Joanne

    I am sorry but I am a bit confused. Do you mean some of your pages got deleted? Or the format is not correct?

    Currently, I am seeing 20 pages listed on your site. Were there more pages?

    Also, do you have any backup created on any previous date? If so, can you restore that one?

    Cheers,

    Ash

  • Kris
    • Support

    Hi Joanne

    Hope you are doing good today.

    I took a closer look on you site.

    Like Ash mentioned there is 20 pages on your site. But non of them display correct.

    I see you use Snapshot but all backups are fail in Snapshot -> Snapshots and backups from Snapshot -> Managed Backups starts from July 23.

    Could you clarify date here:

    My pages went missing a while ago does it was 3 days ago, month ago?

    From what I research via web archive your site look like this:

    https://web.archive.org/web/20170912030653/http://studentsuccessclub.com/

    but this is archive screen from Sep 12, 2017.

    What surprises me for ex. is that about page was Published on: Nov 23, 2016 and store some default text:

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus id risus felis. Proin elit nulla, elementum sit amet diam rutrum, mollis venenatis felis. Nullam dapibus lacus justo, eget ullamcorper justo cursus ac. Aliquam lorem nulla, blandit id erat id, eleifend fermentum lorem. Suspendisse vitae nulla in dolor ultricies commodo eu congue arcu. Pellentesque et tincidunt tellus. Fusce commodo feugiat dictum. In hac habitasse platea dictumst. Morbi dignissim pellentesque ipsum, sed sollicitudin nulla ultricies in. Praesent eu mi sed massa sollicitudin bibendum in nec orci. but web archive says:

    https://web.archive.org/web/20160822060106/https://studentsuccessclub.com/about/

    there was different content 3 months earlier.

    In your plugins section I see Cloudways WordPress Migrator plugin. Did you move your site from one hosting to another maybe?

    What your host provider say, do they have any backup of your site?

    Kind Regards,

    Kris

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