My wordpress text upper the text box is not functioning properly.

Hi,

In my wordpress at column left Media button is missed which was there earlier, and while writing a post under title name under permalink and above text box Add media button is missing, and i have added some more plugins like Schema Creator by Raven and Ultimate Shortcodes those have to come after the Add Media button. Top left of text box those are missing.

But i didn't find any of those options in my wordpress, from the support console i already shared my wordpress.

Please look into my issue and help me, it's a great help.

Thanks.

Thanks.