I relaunched a website http://ipads4specialneedsbook.com at a new hosting provider WP Engine. For the most part everything is smooth but I installed a WPMU Membership plugin that is giving me some issues.
Users register for free to get access to my book (about ipads and
special need) for FREE. The whole book. I launched last thursday and 440 plus people have already signed with over 17K page view on the book so far. Which is great.
There is a small handful that are having a couple of issues.
Issue 1 for what ever reason registation is not getting completed
even through plugin is set to auto complete registration. I have a list of users i have had to complete registration for that i can send
Issue 2 even when registration is completed correctly, they still
cannot login (endless loop) You can see their comments under Forms/Entries. There are about 15-20 of these so far and growing. Some people have cleared their local cache and it works, other cannot get it to work even when they login in from a different machine or browser. There does not seem to be a pattern yet.
Two main settings so far that have reduced issues. Auto complete registation for help solve issue 1. Payment gateway is paypal, i could not get free subscriptions gateway to work. I also have Use Subscription set to None, as i only have 1 level so when i have set to the free level it never completes to the welcome page.
This is a free resource for mostly parents of special needs kids, they have enough going on in their live so that when i cause them frustration i really feel bad.
I can provide logins, and issue account lists per your request.
Thank you very much for your time. Any help would be greatly appreciated.