Need help setting up Appointments+

I just installed Appointments+ and have a few questions. I have only one person who is going to provide services, so according to the faq I didn't define a service provider

I have two services: a 10 minute consultation and a 1 hour consultation. Both are going to be provided by the same person. If someone books an appointment for a 10-minute session at 11:30 am, this means that a 1-hour session from 11:00-12:00 should not be possible.

  • Adam Czajczyk
    • Support Gorilla

    Hello Vikas Bhatia,

    I hope you're well today and thank you for your question!

    What you would want to do would be to:

    - create one service of a duration of 10 minutes and capacity of 1
    - create one service of a duration of 60 minutes and capacity of 1
    - create one provider and assign both services to this provider
    - set working hours for that provider (be sure that you actually selected that provider from a drop-down list when setting working hours!)

    It should then work the way you need "out of the box" - if any single booking is made, any other booking slot that "overlaps" would automatically become blocked.

    Best regards,

    • Vikas Bhatia
      • New Recruit

      Hi Adam,

      Thanks for your response! I’m not entirely sure what was going wrong before, because it felt like I had tried that, but I double-checked everything again and it seems to be working as expected now. Probably a minor error on my part somewhere.

      Thanks again for your quick reply.

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