Need help to recover hacked website

My website has been hacked. Site url is https://a******wareratings.com but now it's redirecting to Advent Properties. I can't login using my credential. I've created user through phpMyadmin but that also not working. Need urgent help

  • Adam Czajczyk
    • Support Gorilla

    Hello Ray

    I hope you're well today and thank you for your question!

    I'll be happy to assist you with this as much as possible but unfortunately the cPanel credentials that you shared during the chat are not working for me. My login attempts are rejected with invalid credentials message so I can't even see the site files.

    Could you please double check cPanel login and password and URL? I could also use some additional information from your:

    - what's the WP version that you are/were using on the site?
    - do you have any backups whatsoever - from some plugin running on site or maybe made by host?

    Note: Don't leave your login details in this ticket.
    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question and the template below:

    Subject: "Attn: Adam Czajczyk"
    - answers to questions above
    - Site login URL
    - WordPress admin username
    - WordPress admin password
    - FTP credentials (host/username/password)
    - cPanel credentials (host/username/password)
    - Folder path to site in question
    - Link back to this thread for reference
    - Any other relevant urls/info

    Best regards,
    Adam

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