Need HELP with E-newsletter, haven't heard back in almost a week on my other post!

I really want/need to get E-newsletter up and running! My settings in E-newsletter say that they work when I test the ability to send messages, but when I try to send an actual newsletter nothing is sent. If I send a preview it will work, but I cannot actually send a newsletter to members. It will say sent, but nothing is actually sent. I've tried with a test account and I never receive it. Also, I cannot get the bounce settings to work. I verified my ports are open, IMAP and POP are enabled in gmail, but still no luck. I have already granted support access, so please take a look if you need to. Support has been great to this point, but I'm a bit frustrated with this plug-in and would really like to utilize it Thanks!