Need help with pro site, am having a lot of issues. 1.

Need help with pro site, am having a lot of issues.
1. i already activate support access for you guys
2. when user try to add another site to their account and click on signup for another site, it send to the page and when i click on the plan that i want it redirect me to paypal with an amount of $0.00
3. same-thing happen when user try to update their pro site level, it just send them to paypal with $0.00