Need help with question in URL below; Please don't direct back, They are Stickin it to Me

Hello,

Need help with question in URL below; Please don't direct back. It has been about a week or so in the middle of a "Launch" and the support there have reduced themselves to pettiness and are Stickin it to Me.

Thanks!

https://premium.wpmudev.org/forums/topic/uploading-on-site-works-but-with-1-guy-at-bluehost