Need help with Single Sign-On with Auth0

I am trying to set up Single Sign-On with Auth0 for the first time but somehow can't make it working and can't figure out any missing steps. Can you please help and guide accordingly.

  • Adam Czajczyk

    Hello KeepitFabulous

    I hope you're well today!

    I'm not aware of anything specifically targeted at blocking Auth0 on our end but I admit I've also never seen any questions or reports regarding Auth0 here so far so I can't rule anything yet.

    I took a liberty of checking your chat's transcript to get a better picture of the case but since there's not much details there, would you please elaborate a bit more on the issue? I understand that once you set up the plugin your users are not able to login but do you encounter any error/notification messages during configuration or are you in doubts about some specific settings?

    Are all the users exported/do they have accounts created for them with Auth0?

    Best regards,
    Adam

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