Need some help with comment plus

Hi,
I'm using a modern wordpress theme that's really popular called "One Touch" from themeforest.
Anyhow, my comments plus even with the custom template setting active looks uber ugly:
http://www.davidaelevy.com/using-cheats-hacks-mods-on-video-games/
something to do with either CSS or JS.
And the facebook login for comment doesn't work.... even though credentials are correct.
Console shows multiple javascript issues but even with comments plus facebook javascript options it still doesn't work.
Please look into this and help me make this plugin work as you intended. Thank you.

  • Alexander

    Hi @ levy_image,

    The reason it doesn't look correct could be because you have the custom template setting active. When you activated it, did you also move the template to your theme?

    First, let's do a basic check. Enable the "troubleshooter" add-on, and scroll back to the bottom. You should see something like:

    "General - Basic prerequisites seem to be in order."

    Let me know if you have any errors here.

    To fix the facebook loading error, can you try using the "alternative facebook initialization"

    If that doesn't work, it looks like facebook is already loaded by your theme, so you should be able to check the box that says:

    "Pages on my website already use javascript from Facebook"

    Hopefully this is enough to get us started fixing the issue. Let me know what you find out.

    Best regards

  • levy_image

    Hi,
    thank you for the response!
    After moving the template as directed it still looks the same.
    Activating the troubleshooter gives me all oks:
    Troubleshooter
    General
    Basic prerequisites seem to be in order.
    Google Check response handling prerequisites
    Response handling seems to be under control
    Twitter Check timestamps
    Timestamp settings seem to be within acceptable limits

    After doing alternate initialization I get these JS errors:
    FB.getLoginStatus() called before calling FB.init().
    The "fb-root" div has not been created, auto-creating

    and when clicking the nonworking facebook login button for comments plus I get in console:
    FB.login() called before FB.init(). all.js:55
    i all.js:55
    ca.permissions.oauth.transform all.js:95
    da.prepareCall all.js:95
    m all.js:96
    i.provide.login all.js:97
    (anonymous function) all.js:80
    (anonymous function) all.js:78
    (anonymous function) facebook.js:6
    v.event.dispatch jquery.js:2
    o.handle.u jquery.js:2
    v.event.trigger jquery.js:2
    (anonymous function) jquery.js:2
    v.extend.each jquery.js:2
    v.fn.v.each jquery.js:2
    v.fn.extend.trigger jquery.js:2
    (anonymous function) comments.js:143
    v.event.dispatch jquery.js:2
    o.handle.u

    But even after checking "Pages on my website already use javascript from Facebook" I get these JS errors in console and the button still doesn't work:
    Uncaught ReferenceError: FB is not defined facebook.js:6
    (anonymous function) facebook.js:6
    v.event.dispatch jquery.js:2
    o.handle.u jquery.js:2
    v.event.trigger jquery.js:2
    (anonymous function) jquery.js:2
    v.extend.each jquery.js:2
    v.fn.v.each jquery.js:2
    v.fn.extend.trigger jquery.js:2
    (anonymous function) comments.js:143
    v.event.dispatch jquery.js:2
    o.handle.u

    .... running firebug on website shows all this in console output.
    So what to do now? thank you

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