need to know if my discussion is being looked at


i had started a disucssion over here:

had also granted access to my wp site's backend to your staff. i just wanted to know if it is being looked at as i did not get any confirmation.

  • Bojan Radonic

    Hey @leo,

    Hope you're doing well today :slight_smile:

    I can see that response from Luis was yesterday on the 24th and I'm sure he will respond to your thread as soon as possible, our staff keeps track of their own threads and respond to them from oldest to newest. I've also notified him just in case.

    With that being said please do not open duplicated threads as this just delays support staff response times which is why I'll close this thread.

    We appreciate your patience :slight_smile:


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