Network menu problem

Good morning. I have a confusing problem. One sub-site (https://diyprojects.ideas2live4.com) will not load from the network menu. Instead, the url redirects to my Defender masked '404' which is https://ideas2live4.com/privacy-policy/
I am unable to access either the front or back end from that menu BUT if I type in the full URL, I can access that sub-site. To futher confuse the issue, if I hover over the site name (in network) and select "New Post" it will take me to teh back end/new post!
Baffled!
David Wilks

  • Kris
    • Support

    Hi David

    Hope you are doing good today.

    I was not able to reproduce this on my installation, however I enter you site and I check all settings and all seems good. I flagged this issue for our SLS Team (code experts) so that they can dig into this issue further for you. We will post an update here as soon as more information is available.

    Please keep in mind that our SLS Team deals with more complicated issues, thus it may take a little longer for them to reply here. Thank you for your patience while we look into this further.

    Also to investigate this more by our SLS Teamwe will need your FTP credentials and site access. Please send it through our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is "I have a different question" and:
    - Mark to my attention: ATTN: Krzysztof Tomczyk
    - Site access (username / password)
    - FTP credentials (host / username / password)
    - Link back to this thread

    Please confirm here in thread that you have sent that message.
    Kind Regards,
    Kris

  • Konstantinos Xenos
    • Rubber Duck Debugger

    Hi David ,

    I need some clarifications because I got a bit confused here.

    I just went into your admin and both of the Sites -> diyprojects.ideas2live4.com ( dashboard / view ) work properly for me and via the Dropdown network menu as well.

    I see that Defender is still enabled using the 404 + masked url, so was this resolved for you or am I missing something extra maybe?

    Regards,
    Konstantinos

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