New Blog Templates not copying some images

When a new site is created using blog template from New Blog Templates, some of the images are not copied over from the template blog.

  • Dimitris

    Hello there Todd Heitner,

    hope you're doing good today and please excuse our late response here, we somehow missed this topic, I'm really sorry about that.

    I just tried to replicate this in a testing multisite of mine and images from older folders (I also used /sites/XX/2017/) are getting copied over without any problem.
    Could you please try to increase max_execution_time to a higher value like 900 and check this once more? Here's how you can edit this PHP variable:
    https://premium.wpmudev.org/blog/increase-memory-limit/
    You should be able to see the updated values in network admin under WPMU DEV -> Support -> System Info [button] -> PHP [tab].

    If this doesn't make any difference, please consider creating a staging environment (this is pretty easy with your hosting provider, check here) and proceed with a conflict test about it. The concept here is to deactivate all plugins from network, also from subsite that you use as a New Blog Template base. Then try to create a new site based on this template and see if that makes any difference. If not, also try to use a default theme in the subsite you use for New Blog Template. If the issue is gone, start activating the remaining plugins and theme, one by one this time, creating a new site every time until you reproduce the issue again, thus finding the conflicted combination.
    The following flow chart should assist you on this:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Warm regards,
    Dimitris

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.