New blog templates not showing categories or menu

I've setup a few blogs to use as templates. One of them has quite a few categories and a menu configured. However, when I use the template to sign up for a new blog, the categories and menu don't show. When I try to create a menu with the same name, I get the message that a menu of that name already exists. When I view all posts, they show as being in the correct categories, but the categories don't show, and when I create new ones, they don't show either.

  • Michael Bissett
    • Recruit

    Hey @angeljs,

    Okay, so you're referring to the "Template 1" blog then (I was looking for the name of the blog template, rather than the theme). :slight_smile:

    I do see what you mean about the menus & categories not being visible on a site created with the template, but I'm not able to replicate this on my own install, and even trying to re-create my own template (using the same theme, and creating categories, extra posts, and a menu, in similar fashion to what you have) works fine for me, when I create a new site using the template.

    I'd like to have a further look at your site here, and dig into this deeper, could you please send in the following via our secure contact form:

    - Mark to my attention, the subject line should contain only: ATTN: Michael Bissett
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - Include cPanel login details (login address, username & password) - for checking out the database, preferably via phpMyAdmin
    - Include FTP log-in details (hostname, username & password)
    - Include any relevant URLs for your site

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    https://premium.wpmudev.org/contact/

    Kind Regards,
    Michael

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